At Broadwaywineandspirits.com, your satisfaction is a top priority. If you are dissatisfied for any reason with your purchase or experience at Broadwaywineandspirits.com, please contact us via e-mail at info@Broadwaywineandspirits.com. We would like the opportunity to correct any situation with our patrons that may arise.

We are committed to delivering you the best experience and most unique and superb products in the marketplace today; our goal in customer service is to satisfy and serve you better with each purchase and experience with us. If you are dissatisfied with your order by any means, please contact us within 30 days of your purchase. You may return new, unopened items sold and fulfilled by Broadwaywineandspirits.com within 30 days of delivery for a full refund. Items should be returned in their original packaging.

We'll also pay the return shipping costs if the return is a result of our error. It is unusual to receive a damaged product from Broadwaywineandspirits.com. However, in the rare event you do experience a problem with a shipment from our site; please contact us within 30 days of your purchase date. At our discretion we may offer a replacement, a discount, a refund or an account credit to be used on a future purchase with us.

At Broadwaywineandspirits.com our goal is to help you make a selection that you will enjoy once you receive it. We attempt to make you selection more simplified by offering you information to better guide you to a product that fits your desires. Although the information we display for you is from critics and the wine and beverage producers themselves the ultimate judgment is passed onto your when you make your selection.

Although we attempt to help you connect better with the products we represent with our product profiles we cannot guarantee that you will like the taste, function or general presentation of every item you purchase. In the event you do experience a problem with a purchase, with the quality or taste of an adult beverage, please contact us within 30 days of your purchase date and provide us with the details of your experience. If you would like to return an order for taste reasons, we will issue a refund or account credit, less a 25% restocking fee upon receipt of the returned item. All vintage bottles of any adult beverage including but not limited to vintage wine and beer of ten years or older are purchased at the buyers own risk.

Order processing time is of course contingent upon credit card authorization, and does not include weekend or holiday business days with us. If for any reason you are dissatisfied with your order in any form we would like to hear from you. Please contact us within 30 days of your purchase. If you are granted a refund you should expect to receive it within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more speedily. After delivery to the carrier the risk of loss and title for all items purchased at Broadwaywineandspirits.com is passed onto the purchaser.

If you have any questions about shipping loss please contact us via e-mail. We use outside shipping companies to ship orders, and a credit card processing company to bill users for the goods and services we provide. These companies do not share, store or use personally identifiable information for any secondary purposes other than to complete a users order. Broadwaywineandspirits.com values your privacy at and will never release any account information to anyone outside its affiliates who process and ship to our users unless our users give us authority to do so. Please contact us with your inquiries at info@Broadwaywineandspirits.com